Control Energia is committed to making its websites accessible in accordance with the European directive based on the EN 301 549 standard “Accessibility requirements for ICT products and services” and this, in turn, is an adaptation of the Web Content Accessibility Guidelines (WCAG 2.1) of the W3C.

This accessibility statement applies to the following websites:

www.controlenergia.es

COMPLIANCE STATUS

This website is partially compliant with [RD 1112/2018 or UNE-EN 301 549] due to the exceptions indicated below

CONTENT NOT ACCESSIBLE

The content below is not accessible for the following reasons:

• Non-compliance with Royal Decree 1112/2018 of September 7. Some pages may not meet the following criteria related to standard EN 301 549 "Accessibility requirements for ICT products and services," which is, in turn, an adaptation of the Web Content Accessibility Guidelines (WCAG 2.1) (criteria specified in parentheses).
  • Not applicable
• Disproportionate burden. 
  • Not applicable
• The content does not fall within the scope of applicable legislation:
  • Office file formats published before this Royal Decree came into force on September 20, 2018, provided they are not required for active administrative tasks, such as a help manual or a form to initiate a procedure.
  • Pre-recorded time-based multimedia content published before the entry into force of this Royal Decree.
  • Online mapping and cartography services, provided that essential information is provided in a digitally accessible manner in the case of maps intended for navigation purposes.
  • Third-party content not under the control of Control Energia.

PREPARATION OF THIS ACCESSIBILITY DECLARATION

This statement was prepared on [date].

The method used to prepare the declaration was a self-assessment conducted by the web service provider itself.

Last review of the statement: [same date].

COMMENTS AND CONTACT INFORMATION

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7) such as, for example:

• Report any potential non-compliance by this website.
• Transmit other difficulties in accessing the content.
• Make any other queries or suggestions for improvements related to the accessibility of the website.
• Report any potential non-compliance by this website.
• Transmit other difficulties in accessing the content.
• Make any other queries or suggestions for improvements related to the accessibility of the website.

Through the following channels:

• Email: info@controlenergia.es

Communications will be received and processed by Control Energia

APPLICATION PROCEDURE

The claims procedure outlined in Article 13 of Royal Decree 1112/2018 can be initiated by emailing info@controlenergia.es

OPTIONAL CONTENT

Company Commitment:

• The goal is to achieve compliance with all WCAG 2.1 Level A and AA requirements, along with certain AAA Level requirements considered relevant to improving the user's experience of using the website.